Even years later, Twitter doesn't delete your direct messages | TechCrunch

A Twitter bug could have despatched some individuals’s direct messages to builders who weren’t purported to get them, the company said Friday.

Twitter mentioned it found the bug in its Account Activity API (AAAPI), which lets registered builders construct instruments to assist companies talk with clients. Customers who interacted with accounts or companies that relied on builders utilizing the AAAPI could’ve had their direct messages or protected tweets despatched to the incorrect individuals. For instance, a direct message to an airline about misplaced baggage could’ve been unintentionally despatched to the incorrect recipient.

In a press release, Twitter mentioned it was ‘very sorry this occurred.’

The difficulty started final Could. Twitter mentioned it issued a repair when it found the issue on Sept. 10, 2018. The bug affected lower than 1 % of customers, the corporate mentioned. 

‘Any social gathering which will have obtained unintended data was a developer registered via our developer program, which now we have considerably expanded in current months to stop abuse and misuse of information,’ Twitter mentioned in a press release. 

The corporate mentioned it will contact individuals instantly via an in-app discover and on Twitter’s web site if their account was affected by the bug. Even years later, Twitter doesn't delete your direct messages | TechCrunch

Some customers tweeted screenshots of the notifications they’d obtained from Twitter. 

‘Sorry, what ?! My DMs could have been despatched to builders for a greater than a 12 months??’ Mashable reporter Karissa Bell tweeted.

In a tweet, Twitter mentioned: ‘We’ve not discovered an occasion the place information was despatched to the inaccurate social gathering. However we won’t conclusively affirm it did not occur, so we’re telling doubtlessly impacted individuals in regards to the bug. If you happen to have been doubtlessly concerned, we’ll contact you at the moment. We’re sorry that this occurred.’ 

In one other tweet, the corporate emphasised that ‘this solely includes potential interactions or Direct Messages you’ve had with corporations utilizing Twitter for issues like customer support. Your different DMs usually are not concerned in any respect.’

Twitter mentioned it reached out to developer companions to verify they delete any data they should not have. 

‘Our investigation is ongoing,’ Twitter mentioned within the assertion. ‘We are going to proceed to offer updates with any related data.’


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